Frequently Asked Questions
How do I enter and leave the venue?
Access code to enter the venue will be sent to you via email, 48 hours prior to your event. All instructions will also be sent to you before the event day.
Will there be any staff on duty during my event?
No there will not be any staff on the premise. Enjoy the venue in privacy and truly connect with your guest!
What if the facilities are faulty?
Not to worry, We have a support hotline you may contact for assistance.
Are there parking lots available near the venue?
Yes, our space is surrounded by public car parks. Usual Parking charges will apply.
Are pets allowed in the venue?
Sorry, but pets are not allowed in the venue. If the animal is really necessary, exceptions may be granted on a case-by-case basis.
Can I put up decorations in the venue?
Yes, you may put up your own decorations, but you must remove them before your event ends. Be careful as any damage to walls, paint or furniture caused by these decorations will be charged accordingly.
Do you provide additional services such as catering, decorations?
We can provide a list of suppliers and vendors and offer different package options for your consideration. Alternatively, you may opt to bring in your preferred services for your event. Please ensure they adhere to our Terms for using the premises.
What are the rates for booking your space?
Our prices are listed and shown on the booking page of the site. Do take a look at the rates there and if you have any other questions do send us a Direct Message (DM) at @with.inn on Instagram or shoot us an email at withinn.sg@gmail.com.
Why is there a cleaning fee?
A cleaning fee of $80 applies as per industry practice. While you are required to return the space at a basic level of cleanliness, extra cleaning is required such as mopping the floor and cleaning the toilets.
Will the security deposit be refunded?
A security deposit of $300 is required and will be refunded if no rules are breached and nothing is damaged. It's always our intention to return the deposit in full so we hope you would treat the space with care and not break anything or excessively dirty the place.
What are the payment options available?
Currently, we only accept bank transfers or PayNow.
Will there be an invoice provided?
Yes, an invoice will be provided when payment is required and made. If you need the invoice to be charged to your company, please provide your company name when making the booking.
Are there charges for bringing alcoholic beverages?
Not to worry, there are no charges for bringing any beverages into the space!
What type of event is the venue suitable for?
With Inn is a multi-faceted space that adapts to your needs. You can throw birthday parties, baby showers, wedding solemnizations, hold corporate events, grassroots product launches or even mini-workshops. Or just use it as a space to gather and have fun!
How many people can the space fit?
The space is good for 30 pax. We have sufficient space allocated for your event needs.
Can I view the space before confirming my booking?
Yes! We’d love to show you around. Kindly get in touch with us via Instagram DM or our contact form to arrange a viewing session. Each viewing is capped at 20 minutes.
What other facilities and equipment do you provide?
At With Inn we provide all the necessary equipment for a convenient and enjoyable time! Along with what was mentioned on the space page, we also provide a refrigerator, projector, mood lighting and even a shower. If you are looking for something specific, feel free to DM us on Instagram or contact us via our contact form and we will answer your query!
Can I move the furniture?
Yes, you may move the furniture in the space, but they must be moved back to the original position before the end of your event. Be careful when moving as any damages caused during moving will be charged accordingly. Refrain from moving the pool table and any of the arcade machines.
How do I book the space?
Take a look at our calendar for the available dates on our booking page. Fill up the form below with your details and we’ll get back to you as soon as we can!
50% payment is required upon confirmation of booking. The final 50% payment is required 5 working days before the event date.
What are your cancellation policies?
If cancelled within 24 hours of booking - Full refund.
If cancelled from any time till 30 days before the event date - 80%.
If cancelled with less than 30 days to the event - Unfortunately there will be no refund.
In event of a cancellation, the security deposit and cleaning fee will be fully refunded.
When will my booking be confirmed?
We will contact you via e-mail with the confirmation as soon as we can. Booking will only be truly confirmed after 50% of the payment is made.
Can I postpone my booking?
For any postponement, no charges will be levied if it is done 30 days before the event date. With less than 30 days to go, no postponement will be allowed.
What are the minimum hours to book the space?
The minimum hours to book the space is 4 hours. Please refer to our booking page for more information on the pricing and time slots available.
I enquired about 12 hours ago and have yet to get a reply.
Please send us a Direct Message (DM) at @with.inn on Instagram or shoot us an email at withinn.sg@gmail.com. Should you possess our numbers, please do not hesitate to reach out too.